News : New Illinois Law Means Fewer Emergency Dispatch Centers
Belleville, IL, USA, Feb 15, 2016 -- A new Illinois law aimed at consolidating local government services will significantly reduce the number of separate emergency dispatch centers in parts of Illinois.
The Belleville News-Democrat reports that the law requires counties with at least 250,000 residents to cut by half the number of 911 call centers by July 2017.
There are eight such "public safety answering points" in St. Clair County and 16 in neighboring Madison County.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
The state also plans to build 911 centers in 10 counties that now lack those facilities.
Madison County 911 director Terence McFarland says he expects the change will result in an undetermined number of job cuts.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Ignore The Issues At Your peril
Published: Wednesday, February 17, 2016
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...