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News : New Integration Empowers Mutual Customers to Simplify Workflows, Enhance Collaboration, and Improve Organizational Effic

#contactcenterworld, @hubspot

Toronto, ON, Canada, Dec 5, 2023 - Loopio, a response management software company, has announced that it's integrating with HubSpot, a global provider in CRM.

For Loopio customers using HubSpot as their go-to CRM, the new integration is designed to streamline the proposal process by improving visibility into the status of request for proposals (RFPs), due diligence questionnaires (DDQs), and security questionnaires, without ever leaving HubSpot.

The integration of Loopio and HubSpot offers a unified solution, which simplifies the sales cycle. It empowers teams to efficiently manage their response management process by helping customers.

"We can't wait to see how our joint customers will be able to level up their sales and response management processes with the combined impact of Loopio and HubSpot." -- Scott Brinker, VP of Platform Ecosystem, HubSpot

"We are thrilled to have Loopio join our integration ecosystem, offering our customers a world-class solution for responding to RFPs and RFIs," says Scott Brinker, VP of Platform Ecosystem at HubSpot.

"Loopio enables better collaboration between proposal and sales teams, providing a faster, more efficient path to revenue," Brinker continues.

"It's a pleasure to collaborate with the HubSpot team in support of our mutual customers," says Justin Peimani, VP of Strategic Partnerships at Loopio. "This integration enables more effective collaboration across teams and provides greater leverage from existing technology investments to support our customers' growth."

#contactcenterworld, @hubspot

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.accesswire.com


About Loopio:
Loopio's response management platform helps companies streamline their response process for RFPs, DDQs, security questionnaires, and any question that comes their way. Currently serving over 1,500 companies globally at world-leading organizations, Founded in 2014, Loopio is one of Canada's fastest-growing technology scale-ups. It has been listed as one of the fastest-growing companies on the Deloitte Technology Fast 50β„’ list for four consecutive years, and it has consistently been named one of Canada's Top Small Company Profile Page

About HubSpot:
Company LogoHubSpot (NYSE: HUBS) is a CRM, marketing, sales, and customer experience platform. Since 2006, HubSpot has been on a mission to make the world more inbound. Today, over 34,000 customers in more than 90 countries use HubSpot's award-winning software, services, and support to transform the way they attract, engage, and delight customers. The HubSpot Growth Stack, built on a powerful, free CRM and comprised of the Marketing Hub, Sales Hub, and soon to be released Customer Hub, gives companies all the tools they need to manage the entire customer experience from awareness to advocacy.
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Today's Tip of the Day - Name/Extension

Read today's tip or listen to it on podcast.

Published: Wednesday, December 6, 2023

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2024 Buyers Guide Contact Center Assessments

 
1.) 
CX JS Consulting

Contact Center Optimization Services
We are the leading customer experience management consultancy specializing in maximizing ROI from CX programs with technology, telecommunications, and banking clients. Our work addresses three interconnected challenges of the Contact Center:

π—”π—šπ—˜π—‘π—§ π—₯π—˜π—§π—˜π—‘π—§π—œπ—’π—‘ π—’π—£π—§π—œπ— π—œπ—­π—”π—§π—œπ—’π—‘
Use patented predictive behavioral analytics to inform leaders of contact center agent burnout and churn, enabling empathy and extending agent employment.

π—–π—¨π—¦π—§π—’π— π—˜π—₯ 𝗖𝗒𝗑𝗧𝗔𝗖𝗧 π—’π—£π—§π—œπ— π—œπ—­π—”π—§π—œπ—’π—‘
Identify the intents of customer contacts and use your X + O data to take strategic actions that improve the customer experience, reduce costs, and create capacity for higher value in...
(read more)

2.) 
Snapshotz

Snapshotz
Snapshotz is a web-based audit tool with strong analytics that helps large and small organisations understand and benchmark customer experience delivery. Snapshotz reports contain validated CX practices, technology use and operational metrics from over 3,000+ customers globally. These are benchmarked against the ISO 18295 customer service standard, digital service delivery, health & safety and mental health and other global standards enabling validated roadmaps for CX strategy and investment
 

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