Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : New North-east Prison to Employ Inmates in Call Centre
Jan 22, 2014 -- Prisoners in the North-east’s new super prison will get to earn cash working in telesales while behind bars, the Evening Express reveals.
Inmates at HMP Grampian – which is due to open in March – will work in an employability, recruitment and telemarketing contact centre that will be built in a specially created enterprise wing on the prison grounds.
Prisoners will be phoning local businesses to inquire about job opportunities for themselves and the wider prison population.
Training company n-ergy group, which is the first firm to sign up as a partner for the programme, confirmed that it uses high security equipment to ensure prisoners do not have access to personal data.
It has also been confirmed that up to 12 prisoners would get the chance to work in the centre at first, with hopes to open the scheme to up to 36 inmates a year.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Consultancy Advice
Published: Thursday, January 23, 2014