News : New VoiceSage CTO Appointment Underlines 2016 Expansion Plans
Eddie brings 20-plus years of technology, programming and operational management experience to the role, stepping up from the deputy VoiceSage CTO role for the opportunity.
An accomplished senior programmer with a wide range of experience delivering mission-critical business solutions in the IT, Financial and FMCG sectors, including for IBM, Microsoft, Citigroup, AIB, BOI, Ulster Bank and Irish Life and has been with VoiceSage since February 2005.
Eddie has led the development of the company’s flagship messaging solution, driving work on the core data import system, scheduling mechanisms, Text-to-Speech generation and reporting functionality. As CTO, reporting direct to the board, Eddie is now responsible for spearheading all of the company’s technology development initiatives.
Commenting on Gahan’s promotion, James J Kett, Chief Executive Officer of the company adds, "Eddie’s considerable experience and solid track record in developing the VoiceSage product and roadmap sets us in an ideal position for a transformational 12 months. "I am impressed with his suggestions to capitalise on the opportunities we have for using our customer communications stack to help transform our customers’ credit collections, delivery and appointments processes."
Published by: Laura Collins, Editorial Management
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Founded in 2002, VoiceSage is a privately owned company. It enables organisations to automate voice communications - including interactive messages - from PCs to any phone, anywhere in the world, by placing thousands of personalised calls or text messages simultaneously. In this way, organisations can inform customers and efficiently complete their B2C communications tasks, while at the same time freeing up skilled customer service personnel to concentrate on revenue generating activities.
Published: Tuesday, March 22, 2016