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News : New Year, New You — No Time Like the Present to Quit Tobacco

#contactcenterworld

Oklahoma City, OK, USA, Dec 29, 2021 -- The start of a new year is the perfect opportunity to kick old habits and create new ones. For those thinking about quitting tobacco, programs like the Oklahoma Tobacco Helpline can more than double the likelihood of success.

The Helpline is a program of the Tobacco Settlement Endowment Trust (TSET).

"The New Year is a time of new beginnings. Quitting tobacco is the most impactful thing people can do to see immediate improvements in their health in the new year," said Julie Bisbee, TSET executive director. "Within 20 minutes of quitting, your body will start repairing itself from the harmful effects of tobacco. You’ll have more energy, greater lung capacity and extra money in your pocket."

The CDC reports that programs like the Helpline increase a tobacco user's chances of successfully quitting by 60%. TSET has funded the Oklahoma Tobacco Helpline since 2003, and more than 470,000 Oklahomans have registered for the free services – and free patches, gum or lozenges – during that time.

The Helpline's customizable services include three plans: All Access, Web Coach and Individual Services. In addition to phone coaching, web coaching, motivational texts and email support, the Helpline provides free patches, gum or lozenges. These customizable options give Oklahomans the flexibility to create a Quit Plan that fits their needs.

"With so many free resources available, the Oklahoma Tobacco Helpline has support to offer all Oklahomans, no matter where they are in their own quit journey or the journey of a loved one," said Jon Hart, Ph.D., Oklahoma Tobacco Helpline director. "This New Year, consider reaching out to the Helpline and making 2022 the start of a healthier life."

For those in the early stages of quitting, the Helpline offers information and resources to prepare for the next step. Tobacco users are encouraged to take the Helpline’s Readiness Quiz to help them decide which quitting services would be right for them.

For teens who may already be addicted to nicotine, TSET recently launched My Life, My Quit to provide quit services to Oklahomans ages 13-17. My Life, My Quit is a text-based service to help youth quit tobacco, including vaping. To sign up for services, simply text "Start My Quit" to 36072.

Healthy lifestyles go beyond quitting tobacco. The Helpline also encourages Oklahomans to build healthy habits through small changes in everyday routines. Small changes generate positive momentum and build over time to create long-term healthy lifestyles. Follow "Shape Your Future’s 5 Step Guide" to build an action plan and track healthy changes through the Healthy Habits Rewards Card.

Call 1-800-QUIT NOW (1-800-784-8669) or visit the website to explore all the free services and resources available to Oklahomans. You can also connect with the Helpline through Facebook or by following them @OKhelpline on Twitter and Instagram.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.muskogeephoenix.com


Today's Tip of the Day - Do Your Staff Have To Break The Rules To Provide Great Service?

Read today's tip or listen to it on podcast.

Published: Thursday, December 30, 2021

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2024 Buyers Guide Dialer Solutions

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Avyukta Intellicall Consulting Pvt. Ltd.

Dialer CRM VoIP CTI Cloud Solutions
We are a single roofed solution for Dialer / Hosted Dialer / VoIP / CRM and CTI Solutions . With 300+ call center clients in above 9 countries and recent features such as :

Dynamic custom agent crm popup

avatar module

10+ Custom Reports

Cloud Telephony with/out "Host your Trunks" option

and End to End CRM on the cards we are supposed to grow exponentially within the next 6 Months

3.) 
Cloud IT Services GmbH

Dialfire
Companies of all sizes rely on the cloud-based call center platform Dialfire and its powerful predictive dialer. Dialfire is ready to use within minutes and easily personalizable. From small ad-hoc to large multi-step campaigns, Dialfire offers high scalability. Adapt customer masks and automate workflows per mouse click. Integrated scripting and APIs ensure a smooth connection with external systems.

4.) 
Noetica

SmartBound™
Advanced outbound solution including predictive dialing, featuring patented technologies such as Live Person Detection (LPD™) and SNoDrop™ using Artificial Intelligence to deliver compliant & effective predictive dialing with 0% abandoned call rates. The solution includes its own CRM system as well as visual campaign creation and management as well as automated data import and export capabilities. The package comes with highly visual and open call scripting technology and an SDK (Software Development Kit) is also available for embedding the dialer into your own user front end.

5.) 
PhoneBurner

PhoneBurner
Reach more contacts, in less time with PhoneBurner. Powering thousands of client and millions of calls, our cloud-based software eliminate repetitive tasks so agents have up to 4x more live conversations. Unlike other dialers, PhoneBurner delivers 100% delay-free connections with no awkward pause. Conversations start off with promise, not hangups.

- Call 60-80 contacts per hour, per agent
- Instantly leave voicemails
- Send 1-touch emails
- Automate workflows and call logging
- Record and transfer calls
- Access reporting and analytics
- Intelligently distribute leads
- Dial from local Caller IDs
- Get free white-glove onboarding

Scales to any size team with no contracts, no setup fees, and no per minute charges. Start a free trial without a credit card.

6.) 
PrimoDialler

Predictive Dialler
A predictive dialler is an outbound call system that automatically dials from a list of telephone numbers. Also known as Power or Auto dialers it will automatically help agents make more calls, generate higher rates of connections, increase conversions, manage voicemail, no-answers and disconnected numbers.

We’ve made it easy to get started, we offer packages to best suit your needs and don't tie you into long term contracts. Don't take our word for it take out a no-commitment free trial!

7.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
The InterDialog Dialer is an independent & intelligent auto dialer software that controls the outbound calls using various algorithms. This call center dialer works as Predictive Dialer Software, Progressive Dialer Software, Preview Dialer Software or Power Dialer Software based on the requirement of the process. It allows the system to create groups/caller lists and then dials out to multiple calling groups/lists at the same time, thus helping target a wider market segment in a shorter period of time.

The predictive dialer software and automatic dialer algorithms used by the InterDialog Dialer are designed to improve efficiency by lowering the wait time, the number of dropped calls and t...
(read more)
 

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