News : Telerx Merges With Acquire C3i
May 29, 2014 -- Telerx, a Pennsylvania-based call center operator with an East El Paso facility, has agreed to acquire C3i, a New Jersey company that provides technology support for the pharmaceutical industry, the companies announced.
The acquisition will add to Telerx's existing pharmaceutical support services and allow it to expand to markets outside the United States, reported Telerx, a subsidiary of pharmaceutical maker Merck & Co. C3i serves pharmaceutical companies from five global operations centers.
The sale is expected to be finalized in the second quarter. No sales price was divulged.
Telerx's domestic and C3i's global operations will not be immediately affected by the merger, Telerx reported.
The merger will allow Telerx to expand its "footprint to support our clients regardless of language or time zone," Telerx President Linda Schellenger said in a statement.
Posted by Veronica Silva Cusi, news correspondent
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Telerx is a business process outsourcer specializing in the multi-channel engagement of consumers, patients, healthcare professionals, and enterprise personnel via a network of global contact centers. Our unique customer-centric approach has made us the partner-of-choice for some of the world’s most trusted brands. For more than 30 years, we have been servicing Fortune 500 consumer goods and life sciences companies. Telerx supports clients 24/7 in over 100 countries with over 30 languages. With a strategic focus on innovation and regulatory compliance, Telerx handles more than 35 million interactions per year helping our clients build and protect their brands while maximizing productivity and cost efficiencies.
About C3i, Inc.:
Headquartered in Morristown, New Jersey, C3i Inc. has global operations in the United States, India, Bulgaria and now China. Their 1200 employees provide systems implementation, technology training, multi-lingual help desk, hosting, hardware provisioning, and break/fix, asset management, and user/application administration services for pharmaceutical sales and clinical professionals worldwide. C3i is a Gold-level member of Oracle® PartnerNetwork.
Published: Friday, May 30, 2014