News : Newark Schools Implements 211 Hotline
Newark, New Jersey Nov 28, 2014 -- Newark City Schools is going local with its hotline service — switching from Columbus-based Security Voice Inc. to Pathways of Central Ohio’s 211 service.
The move is effective Monday and is expected to save the district several thousand dollars a year. That could vary slightly based on call volume and any startup costs, such as promotional materials.
Aside from the number change, the hotline will work the same as in the past. Starting Monday, students, parents or whoever can call 211 with a tip: Maybe bullying is taking place in an elementary school; maybe a student overheard a threat regarding the high school; maybe it’s something personal, such as a student dealing with suicidal thoughts.
Hotline workers handle the call, help the caller in any way immediately possible, and pass on any relevant information to school officials for follow-up.
The service is available 24/7, 365 days a year, and callers can remain anonymous.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Keep Cost In Perspective
About Newark City Schools:
Newark City School District is a public school district in the city of Newark, Ohio. The district is the largest in Licking County, with nearly 7,000 students.
Published: Monday, December 1, 2014
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver ...
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing inno...
Doxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transf...