Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
BEST IN THE WORLDSTARTS IN:
News : NewNet Communication Technologies Selects Dialogic Solution
Parsippany, NJ, USA, Dec. 14, 2015 -- Dialogic, a global networking software and infrastructure solution provider, announced that NewNet Communication Technologies has selected Dialogic(R) PowerMedia™ XMS media processing solution to support the virtualization for certain VoltDelta-hosted call center voice applications. VoltDelta was acquired by NewNet in late 2014.
"We are delighted with the performance of the Dialogic platform in supporting the transformation of our OnDemand cloud contact center solution to a virtualized software-as-a-service delivery model. The Dialogic platform has enabled us to deliver core contact center capabilities such as call recording, call conferencing, in-queue announcements, and IVR call routing applications, while allowing us to rapidly introduce next-generation applications such as the processing of video calls via SIP," said Yusuf Bulan, General Manager of VoltDelta.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Build A Knowledge Base
More Editorial From Dialogic
Dialogic is a provider of technologies based on open standards such as host media processing and other multimedia products that enable its customers and partners to deliver mobile, video, IP, and TDM solutions for Network Service Providers and Enterprise Communication Networks.
About NewNet Communication Technologies:
NewNet Communication Technologies, LLC is a global provider of solutions for next generation mobile technology.
Published: Tuesday, December 15, 2015