News : NewSpring Mezzanine Capital Announces Investment in ACT
Radnor, PA, USA, June 30, 2016 -- NewSpring Capital, a family of private equity funds providing growth and expansion capital, announced that NewSpring Mezzanine Capital ("NewSpring"), the firm’s dedicated mezzanine fund, has made an investment in Advanced Call Center Technologies, LLC ("ACT"). The total borrowings will be used for a partial shareholder recapitalization and to fund strategic growth initiatives.
Founded in 1997 and headquartered in Berwyn, PA, ACT provides CRM outsourcing programs for customer service, sales support, fraud & dispute management, claims processing, and a wide variety of custom solutions for companies in the United States.
"ACT has been a stable performer with consistent revenue from a robust, blue-chip customer base," said Steve Hobman, NewSpring General Partner. "We believe the Company will continue to exceed their customers’ expectations, further strengthening their already strong market position."
"ACT is proud to partner with NewSpring Capital," said Joseph Lembo, CEO of ACT. "We look forward to the support of this experienced team, as we continue to expand our presence and drive value for our customers."
Posted by Veronica Silva Cusi, news correspondent
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About Advanced Call Centre Technologies:
Advanced Call Center Technologies, LLC (ACT) is a provider of domestic (USA) outsourced call center services to the financial services, mortgage, telecommunications and retail industries.
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