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News : NewVoiceMedia Appoints New Partner Manager
NewVoiceMedia, a global provider of cloud contact center solutions, announces the appointment of Jonathan Judd as Partner Manager of North America. In his new role, Judd will continue to build NewVoiceMedia’s integrated, global partner strategy and drive continuous customer success across all markets.
As Partner Manager of North America, Judd will focus on driving partner relationships with Salesforce to maintain NewVoiceMedia’s position as a contact center provider within the Salesforce ecosystem.
Judd has 23 years’ experience in the contact center industry, including five years spent as a channel sales manager developing successful partner channels at LiveOps and 8x8. He also served as business development manager at InContact where he managed the Salesforce relationship. Prior to that, Judd spent 18 years running contact centers and supervising hundreds of tech support and customer service professionals at MCI, Oracle, HP, CVS Caremark and H&R Block.
"It’s an exciting time to be joining the NewVoiceMedia team as they are strongly positioned within the partner ecosystem," comments Jonathan Judd. "I’m looking forward to applying my knowledge and expertise in this field to maintain NewVoiceMedia’s leadership across the region."
Joining Judd is Eric Coyle, who is transitioning from VP of Sales Engineering to VP of Solutions Strategy. Prior to working at NewVoiceMedia, Eric spent more than 25 years supervising technical sales teams for Salesforce, Oracle and VMware. In this new position he will work alongside the executive team to develop a strong customer proposition strategy that will increase growth in global markets.
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NewVoiceMedia is a global provider of cloud technology which helps businesses sell more, serve better and grow faster
Published: Wednesday, September 10, 2014