#contactcenterworld, @NewVoiceMedia
NewVoiceMedia, a global provider of cloud technology, has strengthened its executive team with the appointment of Darren Smith as SVP Sales Engineering.

Darren will be responsible for leading the organisation’s sales engineering team and assisting with new business and customer account management to support both high growth and operational efficiency across NewVoiceMedia’s expanding global footprint. He brings over 20 years’ industry experience to the business, joining from Salesforce, where he held various senior executive positions spanning sales engineering and platform architecture. Prior to that, Darren served at both Microsoft and Oracle.

In his new role, Darren will report to CEO Jonathan Gale, who commented, "I’m extremely pleased to welcome Darren to our leadership team. His considerable experience, energy, and industry relationships will make him a great asset to NewVoiceMedia and I look forward to his contribution to our future as we further accelerate our international expansion and continue to reinforce our position as leader in the cloud customer contact technology market".
#contactcenterworld, @NewVoiceMedia