News : NewVoiceMedia wins ‘CRM Rising Star’ and ‘CRM Service Elite’ awards
NewVoiceMedia, a global provider of omni-channel cloud customer contact technology, announces it has won the CRM Rising Star and CRM Service Elite awards from CRM magazine.
The Rising Star award recognises NewVoiceMedia for its market impact in delivering a true cloud, omni-channel contact centre for salesforce.com customers and its achievements in dominating the AppExchange as the highest-rated Cloud Telephony Integration (CTI) application. The CRM Service Elite award celebrates the results that the Canadian Cancer Society in Saskatchewan (CCSSK) is achieving with NewVoiceMedia’s ContactWorld omni-channel engagement centre.
"NewVoiceMedia is thrilled to receive the Rising Star and Service Elite awards", said Jonathan Gale, CEO at NewVoiceMedia. "These honours validate our commitment to delivering a best-in-class, omni-channel cloud customer contact technology that truly helps customers like CCSSK significantly improve their business results".
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"Implementing NewVoiceMedia has changed the fundraising game at CCSSK, and we are pleased that CRM magazine referred to our success as the basis for NewVoiceMedia’s Service Elite award", said Catherine Moore, senior director of strategic engagement and platform development, CCSSK.
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