News : NewVoiceMedia Wins Digital Innovation Award for Speech Analytics Solution
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About NewVoiceMedia :
NewVoiceMedia is a global provider of cloud technology which helps businesses sell more, serve better and grow faster
About Ventana Research:
Ventana Research is a benchmark research and advisory services firm. They provide guidance to help organizations manage and optimize performance. Ventana Research focuses on business and technology trends and best practices that maximize organizations’ potential to perform while reducing the time, cost and risk and still achieve optimal outcomes.
Published: Friday, November 16, 2018
Deloitte Consulting's Customer Operations and Contact Center Transformation practice provides advisory services on all aspects of Customer Interaction and Contact Center strategy, operations, organiza...
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Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The solution allows a call - and the call recording - to continue as normal ...
Eckoh is a global provider of Secure Payment and Customer Engagement solutions via our Eckoh Experience Portal as well as Third Party Support. We’ve an international client base and offices in the UK ...