News : NewVoiceMedia’s Technology Helps Canadian Cancer Society
NewVoiceMedia, a global provider of cloud contact center solutions, announces that the Canadian Cancer Society in Saskatchewan is using its ContactWorld technology to increase donations and engagement, further enabling its mission to eradicate cancer and improve the quality of life of those affected by it. Since deploying NewVoiceMedia’s solutions in February, the charity has created an omni-channel engagement center to manage relationships with event participants, volunteers and survivors and increased donors’ charitable contributions.
"We wanted to emphasize the quality of relationships with participants, volunteers, donors and cancer survivors to reach more people with our support programs and increase our fundraising," said Catherine Moore, senior director of strategic engagement and platform development at Canadian Cancer Society,Saskatchewan Division. "NewVoiceMedia has been a game-changer for our organization. Now we are better able to engage with people to increase the impact of our support, prevention and advocacy programs."
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"We’re honored that NewVoiceMedia played a part in furthering the Saskatchewan Division of the Canadian Cancer Society’s mission to fund cancer research," said Jonathan Gale, CEO at NewVoiceMedia. "Our solutions’ seamless integration with Salesforce, reporting capabilities and ability to scale, has helped the Society exceed its fundraising and participation expectations, while offering patients, donors and volunteers the best possible experience."
Today's Tip of the Day - Answering Customers’ Questions
More Editorial From NewVoiceMedia
About NewVoiceMedia :
NewVoiceMedia is a global provider of cloud technology which helps businesses sell more, serve better and grow faster
Published: Wednesday, November 19, 2014
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...
Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud...