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News : NexGen Agency Awarded Three New Contracts!
Deerfield Beach, FL July 12th 2016 -- NexGen Agency, a global provider of multichannel customer experience management solutions and business process outsourcing has been awarded three new contracts in June.
NexGen Agency has been selected by three companies to provide multichannel customer support from their South Florida center of excellence. The new additions to the NexGen Agency client portfolio has created many new jobs at the Deerfield Beach location.
"This is a milestone in our short history. Companies that turn to outsourcing their customer experience management see the incredible value that NexGen Agencydelivers. We are excited to partner with these prestigious companies supporting innovation and providing their customers with the ultimate unique experience." said Mike Epstein, CEO of NexGen Agency. "We are now ready to open another Florida location in Orlando which will service some of our existing customers along with supporting our continuous growth."
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About NexGen Agency:
We act as an external customer experience management department, and don’t require much overseeing on your part. Once you update us on your business, goals and objectives, features and roadmap, your custom strategy goes into autopilot mode. From multichannel customer care to social and digital marketing, we create unique action plans, and start handling all the day-to-day work, leaving business owners to focus on growing their business. When you hire an agency like NexGen, you’re not just hiring a single project manager, copywriter, graphic designer, user interface expert or a brand strategist and ambassador. With an agency relationship, you are getting an entire highly experienced team that will consult with you and become an extension of your company. A complete team to effectively lead your company through the entire customer life-cycle journey. We operate different and more efficient than you typical BPO provider. Period.
Published: Wednesday, July 13, 2016