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News : NexJ Systems Revamps CRM with IBM Hybrid Cloud Platform
#contactcenterworld, @nexj, @ibmcanada
Toronto, ON, Canada, April 29, 2019 -- NexJ Systems Inc. (TSX: NXJ), a provider of intelligent customer management for the financial services industry, announced that it has chosen IBM Cloud Private to host its customer relationship management (CRM) platform for small and medium enterprise (SME) wealth managers.
Wealth managers in need of CRM solutions are increasingly recognizing that workloads containing sensitive customer information can have complex requirements when being moved back and forth across various cloud and IT environments. In order to tap into the flexibility and cost-saving benefits of the cloud while maintaining compliance and security across multiple, dispersed data sources, NexJ needed a hybrid cloud strategy to support its CRM platform.
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NexJ chose IBM Cloud Private due to IBM's experience designing hybrid cloud strategies for the financial services industry, and the access to advanced services IBM Cloud Private provides
Matthew Bogart, Vice President of Marketing at NexJ Systems Inc. spoke about the advantages of selecting IBM as its provider: "We wanted to deliver the CRM chosen by world's leading Blue Chip financial services institutions to SME firms. By building this solution with IBM technology and collaborating with the IBM Partner Ecosystem team to bring it to market, we can offer a best of breed customer management software on an industry-leading cloud platform."
"NexJ Systems recognizes the importance of today's hybrid cloud opportunity as its customers are demanding more flexibility and secure access to advanced cloud technologies in order to revamp their CRM strategies," said Lisa Canham, Director of Partner Ecosystem, IBM Canada. "Our priority right now is helping these businesses migrate and modernize applications for the cloud in order to speed up their business transformation."
#contactcenterworld, @nexj, @ibmcanada
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newswire.ca
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About NexJ Systems Inc.:
NexJ Systems provides enterprise customer management solutions to the financial services industry. Our solutions include industry-specific customer relationship management (CRM) to enable collaboration across countries, regions and teams; customer process management (CPM) for client onboarding with KYC and AML for regulatory compliance; and customer data management (CDM) to support digital transformation and customer analytics across the enterprise.
About IBM Canada:
With more than 30 years voice research and more than 150 voice patents, IBM is key industry player providing access to data through end-to-end voice integrated solutions. IBM also makes chips for a wide range of devices from the world’’s most powerful computers to the smallest cell phones.
Published: Wednesday, May 1, 2019
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