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News : Nexon Creates Skype Offering with Enghouse Interactive
Sydney, Australia, Aug 5, 2015 -- Microsoft partner Nexon has joined forces with Enghouse Interactive to put a new contact centre system to market.
The "Nexon Absolute Contact Centre powered by Enghouse Interactive" product leverages Microsoft Skype for Business that can replace a traditional telephony system.
"The product integrates all communication capabilities into a single, easy-to-use platform, including voice mail, instant messaging, video, audio, web conferencing and desktop-as-a-service," said a statement from Nexon.
Posted by Veronica Silva Cusi, news correspondent
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About Enghouse Interactive:
Enghouse Interactive’s integrated suite of solutions includes multi-channel contact center, self-service, attendant operator consoles and workforce optimization. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements.
Nexon Co., Ltd. is a global developer and publisher of free-to-play PC and mobile online games. Nexon was founded in Seoul in 1994 by Kim Jung Ju and Jake Song, Nexon's headquarters is currently located in Tokyo, Japan.
Published: Thursday, August 6, 2015