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News : Nexthink Signs Partnership with PMCS.helpLine Software Group
Lausanne, Switzerland, March 7, 2014 -- Nexthink(R), a provider of End-user IT Analytics, announces a strategic partnership with PMCS. PMCS, part of the PMCS.helpLine Software Group, enables customers to optimize their business processes and reduce costs in IT Management.
Nearly all enterprises today continuously monitor their servers, services and networks. However, the end-user perspective and the state of terminal devices thereby are still often ignored. Nexthink’s solution starts right there: it takes a deep look into enterprise infrastructure and endpoints, monitors the desktop state and among others measures the quality of applications and IT services delivered.
The partnership of Nexthink and PMCS enables enterprises to optimize the quality of their desktop environment. Moreover, it supports IT departments in providing services and supports relevant IT processes and projects through real-time analytics.
Leif Walter, Head of Sales at PMCS, said of the partnership: "Integration with Nexthink IT Analytics promises faster, more proactive, and more cost-efficient support for our customers by delivering real-time analytics from the perspective that really matters – that of the end-user."
Kirsten Ward, VP of Global Business Development and Alliances, Nexthink, adds: "Partnering with PMCS.helpLine will not only improve the work for thousands of end-users, but will also allow Nexthink to expand its position in the DACH region, demonstrating the value of end-user analytics to a broader range of customers."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Understand Your Business
Nexthink is the innovator of End-user IT Analytics for security, ITSM and transformation. Nexthink helps IT departments connect, communicate and collaborate to achieve their major goals and to optimize endpoint security, operations, support and workplace transformation projects. Nexthink serves the Global 5000 utilizing a leveraged partner model. Nexthink is a private company headquartered in Lausanne, Switzerland.
Published: Monday, March 10, 2014