News : NexxPhase Partners with Eventus Solutions Group
Atlanta, GA, June 19, 2014 -- NexxPhase, a company that provides cloud-based services designed to break down communication silos and enhance the customer engagement, allowing for the Single View, recently teamed with the to deliver Cloud based CRM and consulting service to current and future clients.
Eventus Solutions Group is a provider in CRM and Contact Center professional services. They offer a breadth of services including strategic consulting, CRM implementation and managed services.
"Many of our clients have had tremendous success with our implementations that unify Cloud CRM and Cloud Contact Centers," said Craig Tobin, Managing Director, Eventus. "As customer engagement specialists with deep domain expertise in building and operating contact centers, we are excited about the NexxPhase relationship."
Craig Mento, CEO of NexxPhase said, "Eventus has the depth of expertise in customer engagement, operations and technologies across sales, marketing and service, coupled with extensive experience gained from over 10+ Years of Oracle, RightNow, and Salesforce.com implementations. They’re certified in project management, Oracle CX applications, telephony, marketing automation and contact center."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - All Customer Touchpoints Need To Provide Service
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About Contact Solutions Inc.:
By managing and monitoring hundreds of IVR applications for their clients, Contact Solutions Inc. develops and implements shared IVR systems that helps customers save millions and improve customer satisfaction. CSI IVR applications have been implemented across many vertical markets. By continuously improving our processes and our client applications, our solutions help solve business problems.
About Eventus Solutions Group:
Eventus Solutions Group is a nationally recognized consulting and managed services firm made up of experienced professionals that are 100% focused on customer engagement.
Published: Friday, June 20, 2014