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News : nFusz Releases Video-Based CRM

#contactcenterworld

Hollywood, CA, USA, Aug, 2017 -- nFusz, Inc. (OTCQB: FUSZ), the Hollywood-based digital technology company, announced that it has released notifiCRM version 3.0, the commercial version of its interactive video-based customer relationship management and sales lead-gen tool.

"As Facebook, Twitter, Snapchat, YouTube, Yahoo/AOL/Oath and others have found, video is where the money is for digital advertising today...," states Ingrid Lunden, writer and editor for TechCrunch, in a post dated Aug 22, 2017.



"The power of video to engage is indisputable," states Rory J. Cutaia, nFusz CEO. "So, if you're using video, you've got your audience engaged -- now what? You've got their attention, how are you going to monetize it? Are you going to simply display the URL to your website or maybe your phone number at the end of the video? What percentage of the people that were actually interested in your video are going to type in your URL or pick up the phone? How much greater would that percentage be if your audience could simply click on product images in the video and purchase your product or service right then and there, or be taken automatically to your website, or be connected by phone to your sales team -- all while still watching your video -- how about up to 600% greater. That's the power of interactive video and that's our notifi technology," continues Mr. Cutaia.

"With our flagship product, notifiCRM, we took the power of interactive video and built an enterprise-scale CRM platform around it. So instead of waiting for your audience to find your interactive video ad posted on their favorite social networks, sales professionals could in effect push it to them by sending that video directly to them in targeted campaigns, where you could accurately track who opened it, when they opened it, what they watched and for how long, and what they clicked on. With notifiCRM you'll know with a far greater degree of certainty which of your recipients was a hot lead, ready to buy your prospect or service. In fact, to make it really simple to identify your best prospects, we added a little button next to each prospect's name in our Lead Manager feature that lights up green to indicate which ones you should focus on first. And for those marketers who included a buy-it-now button in their notifiinteractive video, you'd be counting your money instead of your clicks and getting ready to launch your next notifiCRMcampaign," continues Mr. Cutaia.

"We didn't just build notifiCRM for our large, global sales-based enterprise customers, but also for the small business owner, the backbone of our economy, and priced it to make it accessible to everyone," continues Mr. Cutaia. Priced on a subscription basis for plans that start at just $9.99 per month, anyone can upload their YouTube videos to notifiCRM, add interactive elements to them, and distribute them to their customers and prospects. "And yes, even to their friends and family," states Mr. Cutaia.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.marketwired.com


About nFusz, Inc:
nFusz, Inc. (OTCQB: FUSZ) is a Hollywood-based digital tech company. Our proprietary next generation interactive video technology is the core of our new broadcast and cloud-based, Software-as-a-Service (SaaS) products. We offer subscription-based Customer Relationship Management (CRM), sales lead generation, and social engagement software on mobile and desktop platforms for sales-based organizations, consumer brands, and artists seeking greater levels of engagement and higher conversion rates.
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Today's Tip of the Day - Can You measure It?!

Read today's tip or listen to it on podcast.

Published: Friday, September 1, 2017

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2020 Buyers Guide Speech Technology

 
1.) 
Agara

Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls.

Agara is available for several industries including banking, insurance, retail, e-commerce, airlines, and telecom. Powered by advanced Real-time Voice AI that understands speech in real-time, automatically determines the right process to follow and guides the caller along in the process with natural conversation.
PH: +1 (512) 333 4634

2.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

3.) 
Call Tracking Metrics

Execute automated actions based on words spoken by your customer.

Our intelligent word detection and transcription tools make it easier for you to decipher the content of your customer conversations and automate action based on those insights.

Transform the audio of your calls into speaker-organized scripts so you can easily search your call log for specific words from a conversation, or automatically detect when words of intent are spoken by your customer.

Listen in on and highlight common patterns in order to execute triggers to initiate a new action or workflow, such as emailing a manager if the word “cancel” is spoken on a call. You can also set up to automatically redact content from a transcript, such as sensitive health information transmitted on a call.
PH: 8005771872

4.) 
Daisee

Daisee
Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better.

Genesys customers can now automate risk and quality management using Daisee’s speech and sentiment analytics and remediation workflow software. Daisee helps improve customer experience, ensure regulatory compliance, identify missed commercial opportunities & training requirements as well as provide valuable insights back to the business directly from the frontline – the true voice-of-...
(read more)
PH: +61404697151

5.) 
Eckoh

EckohASSIST
Advanced speech recognition and natural language expertise that routes callers by simply asking ‘how can I help you?’. It allows customers to use their own words to ask for what they want and steers them to the right place.

Menus are eliminated altogether and contact centres can use a single inbound telephone number.
PH: 01442 458300

6.) 
MattsenKumar LLC

SmartSpeech
SmartSpeech – The Best In Class Speech Analytics Software

An all-inclusive speech analytics application that enables you to visualize your audio using state-of-the-art speech recognition, transcription, and text analytics technologies.
PH: +91 99026 10044

7.) 
Voci Technologies Incorporated

V-Blaze Speech to Text
Our GPU-accelerated, AI-based technology enables you to deliver greater insights to the contact center by transcribing audio into analyzable text.

- Transcribe large volumes of recorded audio quickly
- Integrate transcripts with your analytics or business intelligence platform
- Reduce your hardware footprint and minimize total cost of ownership
PH: 412-621-9310

8.) 
Voxjar

Voxjar
Voxjar is your one-stop-shop for driving better phone calls with your customers. We're a modern Conversation Analytics and Call Coaching Platform.

- Custom Charts and Dashboards give you the freedom to analyze calls from the highest level down to the details of each conversation.

- AI-Powered Speech Analytics transcribes, searches, and analyzes your reps' phone conversations, at scale.

- Quality Assurance and Call Coaching tools let you evaluate and improve agent performance with a human touch.

- Long term recording storage for historical analysis


All of these together provide the holistic, easy-to-use software that you need to manage a modern call team and create better con...
(read more)
 
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