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News : NHS Helpline for Staff Launched Following Bullying Claims

#contactcenterworld

Inverness, UK, Oct, 2018 -- NHS Highland has confirmed that a temporary confidential helpline has been opened in the human resources department.

Meanwhile the board continue to urgently seek a meeting with the four doctors who recently raised concerns.

Dawne Bloodworth, director of human resources (interim), said. "This is for staff who are experiencing any difficulties within the workforce in relation to any aspect of bullying. This will provide a further opportunity for any concerns to be raised."

David Alston, chairman of NHS Highland, said: "Clearly we want to support any member of staff working for us who has concerns about bullying in whatever form. I hope the helpline is a welcome and positive step to support this."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.buteman.co.uk


Today's Tip of the Day - What Are The Business Benefits?

Read today's tip or listen to it on podcast.

Published: Wednesday, October 10, 2018

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2021 Buyers Guide Visual Communications

 
1.) 

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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