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News : NICE Actimize Introduces ACTone

#contactcenterworld, @NICELtd

Hoboken, NJ, USA, March 21, 2018 - Autonomous is here! As financial services organizations turn to automation to improve efficiency and provide cost reductions, NICE Actimize, a NICE (Nasdaq: NICE) business and a provider in Autonomous Financial Crime Management, is releasing its new Actimize ACTone, an artificial intelligence-enabled investigation management system that serves as the next generation alert and case management platform for financial services organizations (FSOs). NICE Actimize's "ACTone" reduces investigation time for a single alert and improves analyst's decision making.

"ACTone" refers to "one platform" for any financial crime solution. Together with NICE Actimize's Autonomous Financial Crime Management approach, they provide the key to better resource utilization, increased accuracy and productivity, and improved return on investment.
Joe Friscia, President, NICE Actimize

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"This paradigm shift, as reflected in our release of the new ACTone investigation management system is another proof-point in our march towards bringing the vision of Autonomous Financial Crime Management to reality. ACTone seamlessly merges technology and data to both improve productivity and to turn raw data into actionable intelligence. In an autonomous world, instead of machines assisting humans to complete work, humans will assist the machines. With financial criminals getting smarter every day, it's time for us to do the same. This is why we are so committed to our vision of Autonomous Financial Crime management which provides these benefits and more as we attack all aspects of financial crime."
Shirley W. Inscoe, Senior Analyst, Aite Group

"As financial crime attempts continue to increase, financial institutions can be overwhelmed, and they cannot always increase staff to handle higher alert volumes. Using automation to gather data and perform some steps of the investigation will enable analysts to be more efficient and disposition more alerts daily without sacrificing work quality."

#contactcenterworld, @NICELtd

Posted by Veronica Silva Cusi, news correspondent
Source: Nice


About NICE Systems:
Company LogoNICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies.
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