News : NICE Actimize Launches Quality Assurance and Productivity Studio Solutions
Hoboken, NJ, USA, Jan 24, 2017 -- NICE Actimize, a NICE business and a provider of a single financial crime, risk, and compliance software platform for the financial services industry has launched two new product solutions that enhance its alert and case management suite of solutions with end-to-end investigation process tools.
Both new solutions work to enable efficiency gains within financial crime and compliance operations.
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"Financial crime, risk and compliance teams benefit from solutions that enable them to identify areas for improvement in their investigations as well as bottlenecks and inefficiencies in their workflows, resulting in improved operational efficiency," said Shirley Inscoe, Senior Analyst, Aite Group, who specializes in fraud, consumer compliance and data security. "Identifying workflow anomalies and case work inaccuracies may also lead to smoother, more productive investigations with better end results. Automated tools such as these introduced by NICE Actimize can help a financial institution address process improvements quickly while reducing operating costs."
"These innovative solutions remove significant inefficiencies from the investigations process, while solving risk, compliance and QA pain points," said Chad Hetherington, Vice President & General Manager, Case Management Solutions, NICE Actimize. "When combined with our robust case management solution, these two solutions work to lower the risk profile of the financial institution because analysts are able to take the fastest, most accurate and effective steps for any type of investigation, leading to more positive outcomes and a higher level of consistency across the organization."
Posted by Veronica Silva Cusi, news correspondent
Source: Nice Actimize
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NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies.
Published: Friday, January 27, 2017
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