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News : NICE Actimize Positioned as Category Leader in Chartis Research “Watchlist Monitoring Solutions, 2022 Market Update

#contactcenterworld

Hoboken, NJ, USA, July 11, 2022 -- NICE Actimize, a NICE (NASDAQ: NICE) business, has been positioned as a Category Leader in the inaugural Chartis Research "Financial Crime Risk Management Systems: Watchlist Monitoring Solutions, 2022 Market Update and Vendor Landscape" report among a competitive field of 24 vendors. Chartis Research, part of Infopro Digital, is a provider of research and analysis on the global market for risk technology.

NICE Actimize was positioned as the highest-ranking software provider in the Chartis RiskTech Quadrant for Watchlist Monitoring Solutions across the report’s Market Potential axis, which measures customer satisfaction, market presence, growth strategy, business model, and financials. NICE Actimize also achieved best-in-class scores across the report’s Completeness of Offering axis for data methodology, which enables it to address the complexities of increased sanctions requirements, as well as in reporting and audit trail capabilities. NICE Actimize’s advanced capabilities in solution deployment and packaging, as well as its speed and real-time capabilities, were also recognized in the report.

"NICE Actimize’s status as a category leader for watchlist screening and monitoring solutions reflects its strengths in three key areas," said Nick Vitchev, Research Director at Chartis. "The breadth of its products across all of the core areas of watchlist screening and monitoring, as well as continuous investment in R&D, has led to a significant and measurable impact on KPIs such as false positive rates, combined with an ability to solve broad and complex customer challenges across a growing number of sectors and geographies."

"With the increasing emphasis on sanctions monitoring in today’s global regulatory climate, financial institutions using legacy watchlist monitoring solutions may not be able to keep up with the demanding requirements," said Craig Costigan, CEO, NICE Actimize. "Addressing this focus on sanctions, and delivering precision in matching and detection requirements, NICE Actimize's AI-powered screening solution accurately identifies risk to ensure compliance."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About NICE Actimize:
Company LogoNICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers and investors assets by identifying financial crime, preventing fraud and providing regulatory compliance.
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2024 Buyers Guide Help Desk Software

 
1.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.

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LiveAgent

LiveAgent Help Desk
LiveAgent is a cloud-based Help Desk Software with over 195+ compatible integrations. Streamline all customer communication channels and manage them from a single shared company inbox. Enjoy social media integration, unlimited ticket history, call recordings, hybrid ticket streams, and more. Companies like BMW, Yamaha, Huawei, Orange, or Forbesfone use LiveAgent to deliver customer wow to 150M end-users worldwide.

3.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.

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Teckinfo Solutions Pvt. Ltd.

ActivDesk Help Desk Software
ActivDesk Help Desk Software is an intelligent ticketing software for multi- channel customer interaction & engagement. It streamlines the entire ticket management process. With its SLA & escalation management, it enables your help desk to deliver enriching customer experience.
 

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