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News : NICE Adds New Capabilities to NICE Inform to Enhance Public Safety NG9-1-1
Paramus, NJ, USA, June 7, 2016 -- NICE (NASDAQ: NICE) announced its latest release of NICE Inform which includes new capabilities to help PSAPs (Public Safety Answering Points) enhance NG9-1-1 readiness, quality assurance, efficiency and cost-savings.
"We’re thrilled that NICE Inform continues to receive such a warm reception in the public safety market," said Chris Wooten, Executive Vice President, NICE. "New communication channels and NG9-1-1 are fundamentally changing the PSAP landscape, and in this dynamic environment NICE is constantly delivering innovative ways to help PSAPs capture, manage and extract insights from the increasing volume and variety of multimedia communications."
"In today’s heightened safety and security environment it is more crucial than ever before to have advanced ultra-reliable solutions that help public safety organizations rapidly, successfully and effectively anticipate, detect and respond to dangerous events. With these latest innovations, NICE is leading the way in addressing public safety quality assurance and compliance challenges, while also helping PSAPs adapt to new communication channels and prepare for NG9-1-1," said Brendan Read, Senior Industry Analyst, Digital Transformation, Frost & Sullivan. "NICE’s pace of innovation, breadth and depth of solutions, and commitment to and experience serving the needs of the public safety market are impressive."
Posted by Veronica Silva Cusi, news correspondent
Source: Nice Systems
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About NICE Systems:
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies.
Published: Wednesday, June 8, 2016