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News : NICE and BCG Form Strategic Partnership
Ra’anana, Israel, February, 2016 -- NICE Systems (NASDAQ: NICE) and The Boston Consulting Group (BCG) have announced a new strategic partnership aimed at helping companies transform their customers' omni-channel experience through the combination of BCG’s strategy capabilities and business insights derived from applying NICE analytics to customer interaction data.
NICE will gain leads to new potential accounts and different types of buyers, and will be able to leverage BCG’s industry knowledge to translate analyses into business insights. BCG will gain access to new volumes of global customer data, allowing it to unlock richer data-driven insights that help clients achieve sustainable advantage and superior value.
We believe that together with BCG we can help leading organizations, across different verticals and geographies, extract and apply business insights from their customer data to drive measurable results," Miki Migdal, president of the NICE Enterprise Product Group, commented
Ralf Dreischmeier, the global leader of BCG's Technology Advantage practice and a senior partner, said: "We look forward to partnering with NICE, a market leader in advanced analytics of structured and unstructured data and insight generation, to enable our clients to build the perfect service experience by creating an insightful, data-driven picture of their customers' behavior and ensuring that every interaction is simple, personal and effortless."
Posted by: Laura Collins, Editorial Management
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About NICE Systems:
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies.
The Boston Consulting Group (BCG) is a global management consulting firm, founded by Bruce Henderson in 1963. It has 66 offices in 38 countries, and its current CEO is Hans-Paul Bürkner.
Published: Tuesday, March 1, 2016