News : NICE and RapidSOS Transform Investigations With RapidSOS Clearinghouse
Hoboken, NJ, USA, Aug 12, 2019 -- NICE (Nasdaq: NICE) has successfully completed a technology integration of its NICE Inform incident intelligence solution with the RapidSOS Clearinghouse. The integration of the two solutions extends RapidSOS' enhanced emergency information beyond real-time incident handling to transform incident reconstruction and investigations for 911 centers.
As a result of a recently completed integration with NICE Inform, that same device location data is now also empowering 911 center managers with more precise, post incident reconstruction and incident intelligence tools.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
"It's a game changing solution for 911 centers," said Chris Wooten, Executive Vice President, NICE. "Thousands of 911 centers nationwide are already using the RapidSOS Clearinghouse advanced location data for faster response and better situational awareness, but there are also opportunities to use that same data to improve incident reconstruction on the back end. The integration of RapidSOS and NICE solutions now make that possible."
How It Works
"The beauty of this solution is also in its future potential," added Wooten. "As the Internet of life-saving things continues to increase and the data in the clearinghouse continues to grow, that data can be made available through NICE Inform, along with the incident recordings, for a complete picture of what happened during an incident and how it happened. This could include health and medical data, vehicle telematics and more."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Public Praise
More Editorial From NICE Systems
About NICE Systems:
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies.
Published: Wednesday, August 14, 2019
ConSol bridges the gap between governments, corporations institutions and their stakeholders using technology, facility provides efficient services in exchange of valuable information solutions that i...
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Jacada is a provider of contact centre productivity solutions. The company 19s solutions help customers rapidly simplify and improve high-value business processes without the need for long and expensi...