Hoboken, NJ, USA, Oct, 2020 -- NICE (NASDAQ: NICE), a provider of financial communication compliance solutions, announced that its NICE Trading Recording System (NTR) is first to market for compliance recording solutions to be certified under the Microsoft Teams certification program. NTR is the first solution to receive its certification under the program. The certification assures financial services organizations (FSOs) that NTR has been tested and verified to provide the quality, compatibility and reliability they’ve come to expect from Teams. NTR provides complete recording coverage for all Microsoft Teams communications, including voice, video, chat and screen sharing, leveraging the Microsoft Azure secure cloud for application hosting, and compliant capture and archiving of regulated employee communications.
To be certified under the Microsoft Teams program for compliance recording, companies must go through a rigorous certification process focused on five core areas: functional use case testing, and validation of the operating framework, security and compliance, operations and support, and sales and marketing go-to-market strategy.
Chris Wooten, Executive Vice President, NICE, stated, "We’re thrilled to be one of the first-to-market with a certified recording solution for Microsoft Teams, and it couldn’t come at a better time. Unified communication and collaboration platforms like Microsoft Teams are transforming the way millions of people work every day. In the current environment, the adoption of unified communications is growing fast, even in heavily regulated environments like financial services where there are compliance implications. This certification means firms can put their trust in NICE and NTR for complete compliance recording coverage for all types of Teams communications, from audio and video, to screen sharing and chat."
In addition to receiving Microsoft Teams certification, NTR also recently achieved Microsoft Azure IP ‘Co-Sell Ready status’ under the Microsoft Azure IP Co-Sell Program, an initiative designed to offer eligible partners the opportunity to reach more customers and accelerate revenue through Microsoft’s cloud storefronts.
Mike Ammerlaan, Director of Office 365 Ecosystem Marketing at Microsoft Corp., said, "Partners are the growth engine for Microsoft and Microsoft is the growth engine for partners, and in this spirit, we’re excited to engage with NICE on both fronts – through the Microsoft Team Certification Program and through our Azure IP Co-Sell Program – to deliver much-needed capabilities to customers in the financial services sector to help them stay compliant."
Posted by Veronica Silva Cusi, news correspondent
About NICE Systems:
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies.
At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.
Published: Monday, November 2, 2020
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