News : NICE Partners with Convexus to Expand Investment in Latin American Market
Hoboken, NJ, USA, Nov 13, 2017 -- NICE announced a strategic partnership with Convexus SAC, a Peru-based company providing telecommunications and networking solutions for major brands across sectors. With this agreement, Convexus and NICE are bringing next generation technologies to Peruvian market, including Interaction Analytics, Workforce Optimization (WFO), Robotic Process Automation (RPA).
The partnership will allow NICE to expand its activity in Peru, while helping Convexus grow its presence in specific industries such as contact centers and trading floors.
To ensure the success of the joint collaboration, NICE is providing local support, consultative sales guidance and integration capabilities for its portfolio of advanced applications.
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Yaron Hertz, president of NICE Americas:
"We're honored to announce this partnership with Convexus, a Peruvian corporate success story, which enables new strategic joint projects that can help reinvent customer service across the local market. Peru is a growing economy and our partnership with Convexus is a key factor in expanding our investment in Latin America going forward."
Juan Neyra, Commercial Director for Convexus in Peru:
"As NICE is globally recognized for its advanced solutions, we believe that our partnership is well positioned to rapidly meet a growing demand among Peruvian businesses for better analytics and strategic insights. The expansion of our differentiated and innovative services will enable both Convexus and NICE to grow jointly, as we generate remarkable results for our clients across all sectors."
Posted by Veronica Silva Cusi, news correspondent
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About NICE Systems:
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies.
Published: Wednesday, November 15, 2017
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