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News : NICE Systems Recording Platform Compatible with Microsoft's Skype for Business
Ra'anana, Israel, January 4, 2016 -- NICE Systems (NASDAQ: NICE) announced the compatibility of its multi-channel recording platform with Microsoft's latest unified communications platform Skype for Business. Enterprises will benefit from having a single platform to manage both internal and external communications, while also being fully equipped to capture all customer interactions for security, compliance and quality management purposes.
This collaboration with Microsoft will enable NICE to significantly expand its Skype for Business install base while continuing to support its customers' recording needs.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Understand Your Business
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About NICE Systems:
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies.
At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.
Published: Tuesday, January 5, 2016