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News : NICE Wins Four Globee® Awards for Setting the Industry Benchmark for Excellence

#contactcenterworld, @NICELtd

Hoboken, NJ, USA, Sept 9, 2019 -- NICE (Nasdaq: NICE) announced that it has been honored with four Globee awards. A global business awards program, the Globee Awards recognize companies that set the industry benchmark for excellence. Judges across a broad spectrum of industries from around the world participated and their average scores determined the 2019 award winners.

The following NICE solutions have been honored with Globee awards:

NICE Robotic Process Automation was named the Gold winner in the 'Milestone of the Year' category for the unique personification of its Desktop Automation technology. The launch of NEVA, an employee virtual attendant focused on helping employees, revolutionized the industry. 

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NICE Employee Virtual Attendant (NEVA) took a Silver Globee award for being the world's first employee virtual assistant designed with the employee in mind. 

NICE Performance Management (NPM) enables customers to achieve their contact center objectives by focusing on the employee and driving their performance and engagement. NPM was named the Gold winner in the Corporate Learning/Workforce Development sub-category under the IT or Cybersecurity category.

NICE Compliance Center was presented a Gold Globee for excellence in the Privacy and Security sub-category.

Barry Cooper, President, NICE Enterprise Product Group, said, "We believe that for organizations to succeed in today's customer experience driven world, they must be empowered with innovative solutions that create personalized connections with their customers and engage and inspire their employees. We're excited with these Globee awards that recognize the contribution of our solutions in this exciting time."

#contactcenterworld, @NICELtd

Posted by Veronica Silva Cusi, news correspondent
Source: NICE


About NICE Systems:
Company LogoNICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies.
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Today's Tip of the Day - Voice Mail Timeout!

Read today's tip or listen to it on podcast.

Published: Wednesday, September 11, 2019

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