News : Nielsen Closing Radcliff Call Center
Radcliff, Ky. , May 8, 2014 -- The Nielsen company says it is closing a call center in Radcliff where 237 people are employed.
The News-Enterprise reports Nielsen senior human resources partner Tamela Puckett said in a notice sent to city officials that the media statistics company will shutter the center on July 31. The letter said the closure is expected to be permanent.
A statement from the company says the move is part of a reorganization effort.
Radcliff Mayor J.J. Duvall said Nielsen had operated the Radcliff call center for more than 15 years. He called the announcement "unfortunate" for the community.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - 5 More Ways To Start Motivating Agents Today!
More Editorial From Nielsen
Nielsen Media Research (NMR) is an American firm that measures media audiences, including television, radio, theatre films (via the AMC Theatres MAP program) and newspapers. NMR, headquartered in New York City, is best known for the Nielsen ratings, an audience measurement system of television viewership that for years has been the deciding factor in canceling or renewing television shows by television networks. As of May 2012, it is part of Nielsen Holdings.
Published: Friday, May 9, 2014
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.