#contactcenterworld, @nimble, @g2crowd
Santa Monica, CA, USA, Dec 22, 2020 -- Nimble, the Simple, Smart CRM built for Office 365 and G Suite, announced that it has ranked an overall CRM Industry Leader and among the Top Five Sales Intelligence Software Tools for Small Business by G2 Crowd, a business software review platform.
Nimble has also been recognized as one of the Best Real Estate CRM Software Companies of 2021 by Digital.com and ranked in the Top 3 CRMs on GetApp’s Integration Leaders in CRM round-up.
##advertisemeant##
"We believe that your CRM should make it easy to nurture relationships that grow your business, which is why we’re committed to building a CRM that’s simple, smart, and affordable," explained Jon Ferrara, CEO of Nimble. "We are deeply grateful to the many customers who share their reviews and stories about using Nimble to succeed, affording Nimble a market-leading CRM status."
Nimble achieved top customer satisfaction rankings according to verified user reviews and a market presence in multiple categories
"Nimble has been an essential part of our company's success by enabling us to evolve with changes in customer and prospect behavior," explains Mellissah Smith, Founder and Managing Director of Marketing Eye. "Since implementing Nimble, we have found our team to be actually using CRM as it’s intended and continually recommending Nimble to clients and other stakeholders to our business."
#contactcenterworld, @nimble, @g2crowd
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Nimble:
Nimble is a social CRM solution to help you easily manage your contacts, calendars, communications, and team collaboration
About G2 Crowd, Inc.:
G2 Crowd, the world’s leading business software review platform, leverages its 33,000-plus user reviews to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by more than $4.5 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research. 
Published: Thursday, December 24, 2020
| 3.) |  Accordia Solution CIS Accordia Solution is an innovative developer of seamlessly integrated cost-effective omnichannel Contact Center Solutions specifically targeted at the micro, small and medium operations.Our core business model involves the development and marketing of IP Telephony and IP Contact Center Solutions. We also strive to develop customer interaction solutions which include contact center and customer relationship management (CRM) that enhances Customer Experience Of The Future (CEOTF) and optimizes agent productivity. Our flagship product, the Accordia Customer Interaction Suites (CIS), offers comprehensive functionality by helping your business meet and exceed the level of service in line with... (read more) |
| 5.) |  Adverus Dialer Adversus is a web-based dialer and practical CRM solution for telemarketing, fundraising, and appointment scheduling businesses. |
| 12.) |  Astute Agent Astute Agent gives your agents everything they need to work cases confidently and efficiently. This modern case management CRM is the preferred choice for Consumer Relations and Customer Care teams who support some of the world’s most prestigious brands. Astute Agent balances agent efficiency with customer experience. Here’s how: - Automated email responses Using natural language processing, Astute Agent reads incoming customer emails and automatically supplies a response to agents to review and send. - Auto-populated case fields AI capabilities automatically suggest reason codes, product codes, and other case information, saving agents minutes per case. - Time-saving case feat... (read more) |
| 15.) |  CallTrackingMetrics is the only contact center solution with marketing attribution software built in. Our powerful UCaaS platform lets you know upfront who is calling in, what campaigns they were referencing, and their previous history with your company. Partnering this data with tools to automate and streamline your team’s workflow frees you up to focus on truly delighting your customers. Conditionally direct calls, texts, chats and forms based on: • Actions the customer has taken on your website • Whether they’ve previously contacted your business • Which agent they last interacted with • Custom criteria unique to your business needs • The location nearest to your customer Say... (read more) |
| 20.) |  Consilium AWS and Amazon Connect Offering Imagine a cloud-based contact center that can make customer engagement easy, deliver answers, assistance, and resolutions in a very personal manner, and in the context of your customers’ actions. Amazon Connect is a self-service, cloud-based contact center that provides a seamless omnichannel experience through a single unified platform for voice and chat. Contact center agents and managers don’t have to learn multiple tools, because Amazon Connect has the same contact routing, queuing, analytics, and management tools in a single UI across voice, chat, and mobile interface. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 175 fully... (read more) |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall