News : Nimblevox Cloud-based IVR Solutions Launches in Australia with Partner OfficeHQ
Lincoln, Nebraska , MAY 24, 2016 -- NewNet, a provider of cloud-based inbound and outbound IVR solutions, announced the launch of Nimblevox Australia. NewNet’s Australian partner OfficeHQ will offer hosted outbound calling with ringless voicemail, inbound IVR with the Nimblevox Build service creation tool, and other customer care services supporting proactive engagement and customer care.
"LumenVox is pleased to have NewNet as a partner who provides affordable Interactive Voice Response (IVR) solutions," said Edward Miller, CEO, LumenVox. "OfficeHQ partnered with NewNet and LumenVox to build a highly scalable, efficient, and effective cloud-based speech application to enhance the user experience for retail customers."
"Our cloud-based automated customer care resources are an excellent complement to OfficeHQ’s virtual receptionist services," said Kutluk Uslu, Business Unit President. "OfficeHQ’s ability to provide Nimblevox IVR in Australia allows customers in that region to take advantage of additional features for 24×7 over the telephone support and outbound calling in a pay per use model."
Posted by Veronica Silva Cusi, news correspondent
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Published: Thursday, May 26, 2016
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