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News : Ninox Introduces Flexible CRM for SMBs Based on Low-code

#contactcenterworld

Berlin, Germany, Oct, 2023 - With the aim of supporting mid-sized companies on their way to digitalization, Ninox will offer an all-in-one solution from October 2023 that covers the entire customer management cycle - from the first interaction to the receipt of payment.

Ninox CRM is designed to simplify all business-critical workflows in the customer relationship and to collect information in a structured and consistent manner: managing customer data, handling customer requests and orders, quoting and invoicing, and receiving payment. 

Daniel Kronberger, CFO of Ninox, comments: "With Ninox CRM we address common problems in SMBs: incomplete or outdated data due to interrupted digital process chains and isolated applications. With Ninox CRM, companies can digitize core processes efficiently and across departments".

"Instead of just talking about digitization, we deliver solutions that SMBs really need – focused on what is necessary, flexible and powerful. Our unique low-code approach enables us to do what off-the-shelf products cannot: tailor to the specific needs of each individual business". Adds Frank Böhmer, founder and CEO of Ninox.

Ninox CRM is an integral part of the company's product strategy. Frank Böhmer explains: "Ninox already plays a central role in many SMBs that use our product to map business-critical processes. Now we are developing Ninox into a modular platform for ERP solutions".

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://kommunikasjon.ntb.no


About Ninox CRM:
Company LogoNinox Software GmbH was founded in 2013 by Frank Böhmer in Berlin and is one of the fastest growing SaaS providers in Germany. The core product Ninox is a low-code platform for the automation of business processes. With over 500,000 downloads from the app stores and 250,000 registrations in the cloud version, Ninox is one of the most successful software products of its kind. Ninox customers include Siemens, Thyssen Krupp, SVA, Kampa, Knauer and AboutYou.Company Profile Page

Today's Tip of the Day - Making It Easy For Customers To Contact You

Read today's tip or listen to it on podcast.

Published: Monday, October 9, 2023

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2024 Buyers Guide Dialer Solutions

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Avyukta Intellicall Consulting Pvt. Ltd.

Dialer CRM VoIP CTI Cloud Solutions
We are a single roofed solution for Dialer / Hosted Dialer / VoIP / CRM and CTI Solutions . With 300+ call center clients in above 9 countries and recent features such as :

Dynamic custom agent crm popup

avatar module

10+ Custom Reports

Cloud Telephony with/out "Host your Trunks" option

and End to End CRM on the cards we are supposed to grow exponentially within the next 6 Months

3.) 
Cloud IT Services GmbH

Dialfire
Companies of all sizes rely on the cloud-based call center platform Dialfire and its powerful predictive dialer. Dialfire is ready to use within minutes and easily personalizable. From small ad-hoc to large multi-step campaigns, Dialfire offers high scalability. Adapt customer masks and automate workflows per mouse click. Integrated scripting and APIs ensure a smooth connection with external systems.

4.) 
Noetica

SmartBound™
Advanced outbound solution including predictive dialing, featuring patented technologies such as Live Person Detection (LPD™) and SNoDrop™ using Artificial Intelligence to deliver compliant & effective predictive dialing with 0% abandoned call rates. The solution includes its own CRM system as well as visual campaign creation and management as well as automated data import and export capabilities. The package comes with highly visual and open call scripting technology and an SDK (Software Development Kit) is also available for embedding the dialer into your own user front end.

5.) 
PhoneBurner

PhoneBurner
Reach more contacts, in less time with PhoneBurner. Powering thousands of client and millions of calls, our cloud-based software eliminate repetitive tasks so agents have up to 4x more live conversations. Unlike other dialers, PhoneBurner delivers 100% delay-free connections with no awkward pause. Conversations start off with promise, not hangups.

- Call 60-80 contacts per hour, per agent
- Instantly leave voicemails
- Send 1-touch emails
- Automate workflows and call logging
- Record and transfer calls
- Access reporting and analytics
- Intelligently distribute leads
- Dial from local Caller IDs
- Get free white-glove onboarding

Scales to any size team with no contracts, no setup fees, and no per minute charges. Start a free trial without a credit card.

6.) 
PrimoDialler

Predictive Dialler
A predictive dialler is an outbound call system that automatically dials from a list of telephone numbers. Also known as Power or Auto dialers it will automatically help agents make more calls, generate higher rates of connections, increase conversions, manage voicemail, no-answers and disconnected numbers.

We’ve made it easy to get started, we offer packages to best suit your needs and don't tie you into long term contracts. Don't take our word for it take out a no-commitment free trial!
 

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