News : Nixxis Contact Suite Now Enables Contact Centers to Comply with PCI-DSS.
Brussels Belgium, June 14, 2016 -- Nixxis, the Belgian contact center software publisher, is pleased to announce that Nixxis Contact Suite solutions are now fully compliant with the Payment Card Industry Data Security Standard (PCI-DSS). By providing security measures, Nixxis Contact Suite helps businesses ensure their compliance with PCI requirements.
Nowadays, in an increasingly competitive market, contact centers representing a broad spectrum of industries are deeply concerned about their customers’ data protection. Strong support measures need to be taken by contact centers to provide reliable data security and proactively prevent data breaches. PCI security standards have been adopted by many companies to ensure effective cardholder protection. However, meeting strict PCI data security standards is the trickiest task for any contact center actively engaged in credit and debit card payments.
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"We believe that safeguarding customer privacy is one of the critical issues confronted by contact centers when dealing with payments," says Nixxis CEO Luc F. Jacobs. "The threat of undesirable activity occurs from a variety of sources, including not only outside hackers but current and former employees. To strengthen and amplify customers’ confidence in contact centers, PCI compliance is a very smart decision. At the same time, compliance with PCI requirements is a real challenge for the majority of companies."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Make It Easier To Complain
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Headquartered in Belgium, Nixxis is a provider of premise-based and hosted Customer Interaction Solutions to businesses throughout Europe, North America, Asia and Africa. Nixxis' robust portfolio includes advanced contact center, reporting, and administration tools.
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