News : NMB Call Centre has Reopened
Nelson Mandela Bay, South Africa, Feb 5, 2019 - The Nelson Mandela Bay Service Delivery Call Centre has reopened.
The centre was closed due to a strike by the call centre employees.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
Nelson Mandela Bay executive mayor, Mongameli Bobani, has met with striking call centre workers who are demanding to be employed permanently.
The Municipality's call centre reportedly ground to a halt on Friday after temporary employees said they were told that the matter would be resolved at the end of January.
Bobani had an hour-long meeting with the Acting City Manager and it was decided to reopen the call centre while grievances are being resolved.
The Mayor apologised for the inconvenience and said it was unacceptable for residents to suffer because people did not take their jobs seriously.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Minimum Standards
Published: Wednesday, February 6, 2019
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.