Cheyenne, WY, USA, Oct 3, 2022 -- NobelBiz, a contact center telecom and software provider, has partnered with Customer Dynamics to futureproof its Omnichannel CCaaS solution with a comprehensive TCPA compliance tool. This new partnership will allow outbound contact centers to safeguard themselves from litigation while operating in a highly uncertain and risky legal environment.
In announcing this partnership, Steve Bederman, president of NobelBiz, says:
"We are a world leader in what we do, and as a world leader, people are coming to us asking for solutions that meet all of the different regulations and that require us to find the best solution in the market to partner with; experts that know what they’re doing. And we chose to work with Customer Dynamics, and the specific tool they have – Safe Select."
"We were very excited when NobelBiz came to us asking for this partnership because we know how powerful they are in the market, and we know how important compliance is for the market," says Geoff Obeney, CEO of Customer Dynamics. "Safe Select from Customer Dynamics is a high-performance, easy-to-use, web-based solution that seamlessly scales TCPA dialing campaigns from thousands to millions of records by using human sequence selection for call approval for each outbound call."
"I suggest everyone come and try this product because you don't want to be facing litigation, and this offers you much protection," says Steve Bederman, President of NobelBiz.
Posted by Veronica Silva Cusi, news correspondent
About NobelBiz Corporation:
At NobelBiz, we leverage over two decades of expertise to deliver a cloud contact center solution, streamlining agent workflows for a seamless global customer experience across all channels. NobelBiz OMNI+ is a comprehensive platform, tailored to meet the intricate needs of our clients and evolving industry demands. It offers a versatile array of integrations and features, customizable for any contact center scenario.
Published: Tuesday, October 4, 2022
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