News : Noble Harmony v5.1 Offers New Inbound Service Management Tools
Atlanta, GA April 21, 2016 -- Noble Systems Corporation, a global provider in unified contact center technology solutions, announced the release of Noble(R) Harmony 5.1, adding new inbound functionality to its web-based supervisor interface for remote and mobile contact center management. Noble Harmony version 5.1 inc
ludes features designed for the Noble Inbound 100 platform.
Noble Harmony 5.1 is a part of Noble’s browser-agnostic mobile management platform, which works with most major browser applications (Internet Explorer, Firefox, Chrome, Safari, etc.) to connect contact center managers to their reporting and management data. Due to its flexible architecture and HTML5 design, Harmony 5.1 is accessible on devices that utilize Windows, Android, Linux, MacOS or iOS operating systems.
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About Noble Systems:
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing innovative solutions since 1989. Noble is the technology vendor of choice for tens of thousands of agents at 4,000+ client sites worldwide.
Published: Friday, April 22, 2016