News : Noble Secure Payment Assist Enhances the Customer Experience
Atlanta, GA May, 2017 -- Noble Systems Corporation, a global provider in omnichannel contact center technology solutions, introduces Noble(R) Secure Payment Assist, a new tool for safeguarding sensitive customer data while improving the customer experience.
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Securing credit card and payment information is critical, and improving data security for consumers is a leading initiative throughout the industry. Noble Secure Payment Assist utilizes Noble's patented technologies for agent-assisted transactions to help manage payments in a protected environment.
Chris Hodges, Noble’s Senior VP Sales and Marketing, said, "While data security is mandatory for PCI Compliance, it’s also an integral part of the customer experience. Consumers want to have the peace of mind that the companies they do business with are safeguarding their sensitive data. Secure Payment Assist allows contact centers to manage customer payments for collections, sales, and services safely and efficiently, while providing the convenience of having an agent on the line to provide assistance if needed."
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About Noble Systems:
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing innovative solutions since 1989. Noble is the technology vendor of choice for tens of thousands of agents at 4,000+ client sites worldwide.
Published: Thursday, May 25, 2017
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