News : Noble SmartAccept® Wins 2017 CUSTOMER Contact Center Technology Award
Atlanta, GA – October 17, 2017 -- Noble Systems Corporation, a global provider in omnichannel contact center technology solutions, is the recipient of TMC’s "2017 CUSTOMER Contact Center Technology Award" for Noble SmartAccept(R). The award is presented by CUSTOMER magazine.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
"SmartAccept can eliminate 24 seconds of hold time for the customer, helping businesses cut the average hold time almost in half – significantly reducing ASA and critical service indicators and offering a better customer experience." said Chris Hodges, senior VP sales and marketing. "We are honored by TMC’s acknowledgment of our ongoing commitment to help companies improve customer engagement."
"Congratulations to Noble Systems for being awarded a 2017 CUSTOMER Contact Center Technology Award. Noble SmartAccept has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience," said Rich Tehrani, CEO, TMC. "We’re pleased to recognize their achievement."
Today's Tip of the Day - Stop-Start-Continue
More Editorial From Noble Systems
About Noble Systems:
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing innovative solutions since 1989. Noble is the technology vendor of choice for tens of thousands of agents at 4,000+ client sites worldwide.
Published: Wednesday, October 18, 2017
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The solution allows a call - and the call recording - to continue as normal ...
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...