News : Noble Systems Announces Award Winners at SNUG 2017 EMEA
Manchester, UK, Aug, 2017 -- Noble Systems, a global provider in omnichannel contact centre technology solutions, presented its annual Select Noble Users Group Awards at the company’s 2017 SNUG EMEA conference – a gathering of Noble Systems clients and partners – held at the end of June at The Lowry Hotel in Manchester, UK.
The Noble awards programme recognises companies and individuals that demonstrate the same pioneering spirit, commitment to clients and emphasis on excellence championed by Noble Systems. The innovations, best practices and service achievements honoured with the awards benefit Noble’s entire user base by influencing the development of new technologies and features.
The winners of the 2017 awards are:
• Vitality Health – Best Practices, Contact Centre Operations Award
• Welsh Ambulance Service – Best Practices, Workforce Management Award
• permanent tsb – Technology Innovator Award
"This year, we had a record number of SNUG award entries and I’m pleased to see many of our clients have achieved dramatic improvements in service level and productivity with the aid of Noble solutions", said Colin Chave, General Manager, Noble Systems EMEA. "Of special note, permanent tsb always strives to maximise their use of technology to deliver improved efficiencies including quality control and analytics. They are always ahead of the curve when it comes to adopting new technologies, and are in the process of implementing our Real Time Speech Analytics solution".
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Channel Selection
More Editorial From Noble Systems
About Noble Systems:
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing innovative solutions since 1989. Noble is the technology vendor of choice for tens of thousands of agents at 4,000+ client sites worldwide.
Published: Wednesday, August 9, 2017
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w...
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t...
CallMiner is a provider of enterprise speech analytics. CallMiner believes that resolution is the fundamental driver of positive customer experiences. With the tagline “Listen to Your Customers, Impro...