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News : Noble Systems Announces Growth in Patent Holdings in 2013
Atlanta, GA, May 6, 2014 -- Noble Systems Corporation, a global provider in unified contact center technology solutions, announces that the company obtained 17 United States patents in 2013. The growth of its patent portfolio is targeted at protecting the technology investments of Noble Systems’ clients.
The 17 patents issued are related to a number of Noble Systems’ different product offerings in the areas of agent desktop, agent training, outbound forecasting, outbound predictive dialing, and contact compliance solutions. Patenting its unique solutions helps future-proof the Noble platform for its users, and ensures that their software investment is protected, while providing them with new tools to manage their customer contact operations.
"Noble Systems has focused on cultivating a ‘culture of innovation’ that encourages every employee in the organization to contribute to our mission by providing new ideas that can positively impact the contact center industry," said James K. Noble, President and CEO of Noble Systems. "Our success over 2013 in patenting a number of these ideas demonstrates the commitment of our entire team to developing innovative solutions that help our clients succeed."
Posted by Veronica Silva Cusi, news correspondent
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About Noble Systems:
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing innovative solutions since 1989. Noble is the technology vendor of choice for tens of thousands of agents at 4,000+ client sites worldwide.
Published: Thursday, May 8, 2014