News : Noble Systems Continues Significant Patent Growth in 2014
Atlanta, GA, USA, Feb 24, 2015 -- Noble Systems Corporation, a global provider in unified contact center technology solutions, announces that the company again saw significant growth in patent holdings in 2014, obtaining 21 new patents for its contact center technologies. The growth of its patent library is targeted at protecting the technology investments of Noble Systems’ clients.
The 21 issued patents in 2014 surpass the company’s notable patent growth from 2013. The new patents are related to a number of Noble Systems’ different product offerings in such areas as outbound predictive dialing, callback processing, contact compliance solutions, scheduling solutions, and agent training.
"We are continually pushing our employees to provide new ideas and innovative solutions that help our clients improve performance and efficiency in reaching their customers," said James K. Noble, President and CEO of Noble Systems. "Our continued success in 2014 in patenting these innovations demonstrates the commitment and engagement of our entire team, and sets us apart from other providers in the contact center technology marketplace."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Maintaining Customer Notes
More Editorial From Noble Systems
About Noble Systems:
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing innovative solutions since 1989. Noble is the technology vendor of choice for tens of thousands of agents at 4,000+ client sites worldwide.
Published: Friday, February 27, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Jacada is a provider of contact centre productivity solutions. The company 19s solutions help customers rapidly simplify and improve high-value business processes without the need for long and expensi...
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any locati...
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...