Noble Systems Corporation, a global leader in omnichannel contact center technology, announces the release of Noble(R) Gamification 2.0, adding powerful new functionality to its award-winning employee engagement solution.
Noble Gamification is a unified employee engagement platform designed to increase agent productivity and reduce attrition in call centers. Noble leverages game mechanics across the employee generational spectrum to ultimately align the company’s objectives with its employees’ activities. The product’s unique approach creates equity and normalizes KPIs across disparate groups and campaigns, and includes built-in redemption tools to quickly deliver rewards.
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Alvaria was founded through the merger of Aspect Software and Noble Systems, technology leaders in Customer Experience (CX) and Workforce Engagement solutions. Our name is derived from Latin for “hives” – nature’s perfect form for millions of years – bringing you solutions that are scalable, resilient and secure, with efficiency, speed and pinpoint accuracy.
Published: Tuesday, October 29, 2019
Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.
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Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.
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