News : Noble Systems Receives Frost & Sullivan’s Customer Value Leadership Award for WEM Gamification Solutions
Atlanta, GA August 7, 2018 -- Noble Systems Corporation, a global provider in unified contact center technology solutions, has received Frost & Sullivan’s 2018 Customer Value Leadership Award for Workforce Engagement Management Gamification Solutions. Noble received the award based on its continual focus on providing complementary products that enhance employee engagement among today’s workforce, and the company’s overall foresight and strength.
The Frost & Sullivan North American Customer Value Leadership Awards are presented to companies that best demonstrate excellence in both customer and business impact, delivering customer value through products and services, offering superior value to customers, and aiding them with increased revenues, profitability, and reduced costs. These two sides work together to make customers feel confident in their products’ quality and value throughout the life of the product.
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"We use a number of specific criteria to evaluate award candidates and assess their fit with select best practice criteria, especially noting an organization’s ability in three key areas: understanding demand, nurturing the brand, and competitive differentiation of its products and services," said Nancy Jamison, Principal Analyst at Frost & Sullivan. "Frost & Sullivan found that Noble Systems excels in many areas, including its brand longevity and breadth of offering, history of design and innovation, and responsiveness to customer needs. When customers purchase Noble products they feel they are buying the most optimal solution that addresses both their unique needs and their unique constraints."
Chris Hodges, SVP sales and marketing at Noble Systems, states, "Noble Systems delivers added value for our clients by offering the most complete customer communications platform available from a single vendor, including our patented solutions for omnichannel contact management, workforce engagement and gamification, compliance, and analytics solutions, and the ability to deploy our systems in premise, cloud, or hybrid models without sacrificing features or performance. We are honored to be recognized by Frost & Sullivan for our best-in-market solutions and commitment to building long-term partnerships that exceed our customers’ expectations."
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About Noble Systems:
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing innovative solutions for more than 30 years.
About Frost & Sullivan:
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?
Published: Tuesday, August 7, 2018
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