
#contactcenterworld, @noblesystems
Atlanta, GA July 10, 2018 -- Noble Systems Corporation, a global provider in unified contact center technology solutions, a global provider in omnichannel contact center technology solutions, announces new patents and awards for the company’s contact management, workforce engagement, and analytics products.
Noble has been issued 13 new patents through the first half of 2018. This follows up a very busy year for the Noble IP Team in 2017, which saw the acquisition of 41 new patents – including the receipt of our 150th patent – setting a record year for new filings and patents issued. Some of Noble’s recent patents are related to compliance and security, speech analytics, campaign management, and scheduling.
"Noble Systems has been introducing companies to smart customer contact technologies for more than 28 years," said Jim Noble, President and CEO of Noble Systems. "Developing those tools is just one part of the process. We go the next step to protect our customers’ investments in their Noble technology. We believe this commitment to securing our solutions for the future is a key differentiator for our clients."
The marketplace has also recognized Noble Systems’ contributions to contact center technologies. The Professional Association for Customer Engagement (PACE) named Noble as a Member of the Year at the group’s 2018 annual conference. The Consumer Relations Consortium’s Innovations Council presented Noble with its Most Valuable Contributor Award at the group’s 2018 spring meeting.
#contactcenterworld, @noblesystems
About Noble Systems:Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing innovative solutions for more than 30 years.
Published: Thursday, July 12, 2018
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