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News : Noetica Launches New Public Cloud Service for Contact Centres

#contactcenterworld, @Noetica_, @prbychief

Noetica – A British company, developing software products for the global contact centre market, announced that its technology is now available as a public cloud service using the Microsoft Azure platform. The Noetica Cloud is deliverable rapidly and flexibly on demand to contact centre operations of all sizes.

Danny Singer, Founder & CEO of Noetica comments: "For the last 24 years, Noetica has maintained a steady focus on developing the best possible technology for our contact centre clients. From the best agent productivity tools, to the most advanced predictive diallers and telephony solutions, we have strived to remain ahead of the technology pack through our innovation and vision."

Singer adds: "All this wealth of technology and experience is now available on demand from the Noetica Cloud in a scalable and flexible fashion. With the launch of Noetica Cloud we are yet again aiming to leapfrog the status quo by delivering technology that was hitherto only available on premise."

Steven Brooks, the company’s Managing Director comments: "Throughout the last decade we have strived to meet the changing needs of our existing and new customers alike. The development of our own voice platform enables us to offer a cloud solution deployed in a variety of different contexts. With Noetica Cloud we are now adding to this with an offering that combines our proven software with robust infrastructure and service. Consistent with our ethos, this new offering is available to new and existing customers, both direct and via our channel partners, something we are very proud of, as we approach our silver jubilee year."

#contactcenterworld, @Noetica_, @prbychief


About Noetica:
Company LogoNoetica is a software development company specialising in intuitive, user friendly software for contact centres. Our software platform, Synthesys™, is a comprehensive package that provides almost everything you will ever need in order to run and manage a successful, effective and efficient call centre operation. Developed over many years and incorporating a wealth of knowledge and experience of the call centre market, Synthesys™ is designed to reduce reliance on IT and empower the business functions to become autonomous and extremely agile by delivering integrated applications to the agents’ desktop intelligently and in record time.
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About Chief PR Ltd:
Company LogoMedia relations company focused on the contact centre industry
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Today's Tip of the Day - Power Hour

Read today's tip or listen to it on podcast.

Published: Thursday, November 12, 2020

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2021 Buyers Guide Visual Communications

 
1.) 
Chatvisor

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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