#contactcenterworld, @medallia
Pleasanton, CA, USA, Feb 2023 - Medallia, Inc., a company in customer and employee experience, today announced that Nomad Health, a marketplace for healthcare jobs, selected Medallia as its experience platform of choice. Nomad Health allows nurses and allied health professionals to search for thousands of jobs across all 50 states, to find high-paying, rewarding work.
"Finding the best way to serve clinicians is the foundation to everything we do here at Nomad Health," said Kristal Offutt, Sr. Director of Customer Experience, Nomad Health. "Getting robust feedback from clinicians on a regular basis will allow us to continue to live up to our mission - to remove every obstacle between providers and the patients they care for."
"We are thrilled to work more closely with Nomad Health and help them deliver world-class experiences," said Gabe Benevides, Executive Vice President of Sales, Medallia. "With customers and employees engaging in new ways, leading organizations recognize that experience has become a critical foundation for business success. To stay ahead of changing market conditions and rising expectations, brands must understand their customers and employees across every touchpoint and act quickly to deliver exceptional experiences."
#contactcenterworld, @medallia
Posted by Veronica Silva Cusi, the news correspondent
Source: https://www.businesswire.com/
About Medallia:
Medallia® is the Customer Experience Management (CEM) company that is trusted by hundreds of the world's leading brands, including Four Seasons, GE, Gold's Gym, Sephora, and Zurich Insurance. We enable companies to survey and capture customer feedback across Web, social, mobile, and contact center channels, understand it in real-time, and take action to improve the customer experience (CX).
Published: Thursday, February 9, 2023
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall