Teesside, UK, Feb 6, 2020 -- An ambulance service has sent emergency vehicles the wrong way because call centre staff do not know the area, a police commissioner has said.
Cleveland Police and Crime Commissioner Barry Coppinger said North East Ambulance Service (NEAS) was "failing" Teesside.
It was "very rarely taking an interest in this part of the world", he said.
The service said it had shown commitment to the area by opening a clinical hub in Billingham in 2018.
NEAS chief executive Helen Ray said: "We are always working to ensure our services are equitable and our senior team work hard to maintain visibility across our whole area which covers 3,500 square miles."
The police and crime panel discussed whether a new joint emergency call centre could come to Teesside, the Local Democracy Reporting Service said.
The latest performance report on NEAS said the service was finding meeting target times "challenging".
Posted by Veronica Silva Cusi, news correspondent
Published: Friday, February 7, 2020
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